What is the Peace of Mind Promise?
Dropping off your vehicle for service often triggers anxiety about time, cost, and completion. At University VW Mazda, we offer a solution that drives away those concerns and replaces them with peace.
Our Peace of Mind Promise is your key to a worry-free service experience. It’s the best way to service your vehicle, placing you in control and ensuring you’re always informed.
With our Promise, you’re never left in the dark. We maintain close contact, delivering real-time updates and complete cost transparency.
Worried about timing? We keep you in the loop.
Receive a call or text within 45 minutes for customers waiting in the lobby.
Receive a call or text within 2 hours for customers dropping off their vehicles.
Receive a call or text by 10:30 a.m. for previous day drop-offs later than 3 p.m.
Receive updates at least weekly for long-term service jobs.
You will always receive contact information and a text at the time of service write-up.
University VW Mazda makes everything simple, fair, and easy. Our Peace of Mind Promise redefines the service experience, turning apprehension into confidence. Your car is in capable hands, and you’re in control, enabling you to enjoy peace of mind in your daily life.